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Jubilee Homespun Fabric

Shipping & Returns

 

Shipping & Returns

 

 

 

To place a domestic order

  • Orders may be paid with Paypal, Mastercard, Visa, Discover, or personal check.
  • Credit cards payments made directly on this site are processed through Authorize.net and are handled securely and safely. Please shop Jubilee Creative Studio with confidence.
  • Shipping charges are calculated in the shopping cart based on weight and destination.
  • If you add the items you are interested in to your cart, you will see a link at the bottom right of the cart page to calculat the total shipping before you proceed to checkout.

 

To place an international order

  • Jubilee Homespun will ship to Canada, UK, and many other international destinations. 
  • Checks or money orders are NOT accepted for international orders.
  • International orders are shipped USPS (postal service) or UPS.  
  • There is no tracking available for USPS shipments.  Your parcel will be placed with your own country's postal service for final delivery.
  • UPS delivery is more expensive but it will usually offer tracking and delivery confirmation.
  • Jubilee Fabric is not responsible for international packages once they have been placed with the delivery service and we have obtained receipts of mailing.  
  • International buyers are responsible for any customs or taxes that may be due in their own countries.
  • Shipping charges are calculated in the shopping cart based on weight and destination.
  • If you add the items you are interested in to your cart, you will see a link at the bottom right of the cart page to calculate the total shipping before you proceed to checkout.
     

To place a fabric order

  • Fabrics, fat quarters & charm packs may be ordered online from the shopping pages or you may call to place a phone order. Paypal, Mastercard, Visa & Discover may be used for online cart purchases or you may call with a phone order.  479-549-5828

 

Shipping info

  • To calculate shipping to your location:  Add the items you want to the cart.  There is a link in the lower right of the cart page that will calculate your exact shipping before proceeding to checkout.
  • All orders shipped via USPS or UPS depending on your shipping selection at checkout.
  • Shipping charges are calculated in the shopping cart based on total weight and destination.
  • All in stock orders shipped within 2-3 business days or less unless you have been notified otherwise.
  • International shipping is available to Canada, UK and many other areas. International shipping rates are calculated in the shopping cart based on weight and destination. 
  • 9% sales tax is charged to Arkansas residents.
     

Returns policy

  • Returns are allowed for any reason within 5 business days after receipt of goods.
  • Items must be received by us in the original condition in which they were shipped.
  • Customer pays all shipping charges incurred. This includes both the initial shipping charges and the return shipping charges.
  • No cash refunds will be made except for the case of defective merchandise.
  • Adjustments will be made in the form of merchandise credit.
  • Please contact us for instructions before returning a product.
  • We are usually able to work out an agreeable solution should there be a problem with any purchase. 

 

Contact Information

Business hours are Monday thru Thursday 8-5 central time.


Jubilee Creative Studio, LLC
dba Jubilee Homespun Fabric
18187 Old Highway 68
Siloam Springs, AR 72761
479-549-5828

Customer Service Email:

 

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