Shipping & Returns

To place a domestic order

Orders may be paid with Paypal, Mastercard, Visa, Discover, or personal check.
Credit cards payments made directly on this site are processed through Authorize.net and are handled securely and safely. Please shop Jubilee Creative Studio with confidence.
Shipping charges are calculated in the shopping cart based on weight and destination.
If you add the items you are interested in to your cart, you will see a link at the bottom right of the cart page to calculate the total shipping before you proceed to checkout.

Jubilee Creative Studio will ship to Canada, UK, and many other international destinations.
Checks or money orders are NOT accepted for international orders.
International orders are shipped USPS (to certain countries) or UPS.
There is no tracking available for USPS shipments. Your parcel will be placed with your own country's postal service for final delivery.
UPS delivery is more expensive but it will usually offer tracking and delivery confirmation.
Jubilee Fabric & Jubilee Creative Studio is not responsible for international packages once they have been placed with the delivery service and we have obtained receipts of mailing. Please understand that we do not guarantee delivery of international orders.
International buyers are responsible for any customs or taxes that may be due in their own countries.
Shipping charges are calculated in the shopping cart based on weight and destination.
If you add the items you are interested in to your cart, you will see a link at the bottom right of the cart page to calculate the total shipping before you proceed to checkout.
International returns may be subject to restock fees.

Fabrics, fat quarters & charm packs may be ordered online from the shopping pages. If you need assistance, you can call us and we'll help set up an online order for you. Paypal, Mastercard, Visa & Discover may be used for online cart purchases or you may choose to mail a check. Orders paid by check will not ship until the check payment arrives at our Studio. 479-549-5828

To calculate shipping to your location: Add the items you want to the cart. There is a link in the lower right of the cart page that will calculate your exact shipping before proceeding to checkout.
All orders shipped via USPS or UPS depending on your shipping selection at checkout.
Shipping charges are calculated in the shopping cart based on total weight and destination.
All in stock orders shipped within 2-3 business days or less unless you have been notified otherwise. Occasionally, charm packs and quilt kits need to be produced and that can cause extra delay. This is true especially during the holidays.
International shipping is available to Canada, UK and many other areas. International shipping rates are calculated in the shopping cart based on weight and destination.
9% sales tax is charged to Arkansas residents.
Please note that UPS does not pick up every day from our facility so orders shipped via UPS can be delayed a few days while waiting for pickup. In most cases, USPS will give you quicker service to most US destinations.

Returns are allowed for any reason within 5 business days after receipt of goods.
Items must be received by us in the original condition in which they were shipped.
Customer pays all shipping charges incurred unless the product is defective. This includes both the initial shipping charges and the return shipping charges.
No cash refunds will be made except for the case of defective merchandise.
Adjustments will be made in the form of merchandise credit.
Please contact us for instructions before returning a product.
We are usually able to work out an agreeable solution should there be a problem with any purchase.
In rare cases, returns may be subject to restock fees if the actual cost of shipping was more than the customer paid in shipping fees.

Business hours are Monday through Friday 8-3 central time.

Jubilee Creative Studio, LLC
dba Jubilee Homespun Fabric
125 E. Kenwood #B
Siloam Springs, AR 72761
479-549-5828

Customer Service Email: admin@jubileefabric.com

Please visit all our Jubilee Creative websites:
www.JubileeFabric.com for fabric shopping purposes.
www.JubileeHomespun.com for homespun inspiration and ideas.
www.JubileeRhinestones.com selling iron on rhinestones and transfers.
www.RivertreeLife.com selling unique accessories for the aromatherapy enthusiast.
www.SarahEunice.com is our brand selling handmade crochet items and patterns.
www.facebook.com/JubileeFabric is our facebook page where we often do fun giveaways and announce new products and special sales.

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